At Bazaarpa, we strive to ensure your satisfaction with every purchase. However, if you are not completely satisfied with your order, you may request a return or refund within 20 days of receiving your product, subject to the conditions outlined below.

Conditions for Returns and Refunds

We only accept return and refund requests if there is a problem from our side. Eligible reasons for a return or refund include:

1. Damaged Product: If you receive a damaged product.
2. Wrong Size: If the product size differs from what is mentioned on our site.
3. Wrong Color: If the product color differs significantly from what was ordered.
4. Incorrect Item: If you receive the wrong item.
5. Shipping Issues: If the item is not delivered within the specified time frame (excluding incorrect addresses provided by the customer).
6. Specification Mismatch: If the product does not match the specifications described on our website.

Non-Eligible Reasons for Returns and Refunds

1. Color Variations: Slight color differences between what you see on your screen (mobile or desktop) and the actual product will not be considered for return or refund.
2. Incorrect Size Selection: If you select the wrong size based on the size chart provided, it will not be considered our fault.

Explanation of Return and Refund Policy

Each product is printed or created specifically for each customer. This personalized production approach ensures that every item is unique, but it also means that once a product is made, it is often not feasible to re-sell it to another customer. Accepting returns or refunds without valid reasons can lead to significant losses and wasted resources, as these products are custom-made and cannot be easily repurposed.

Evidence for Defects or Damages

For any defect or damage claims, customers are required to provide photographic evidence or relevant documentation. This helps us process your request quickly and accurately.

Printing Disclaimer

Our partners use DTG (Direct to Garment) printing for t-shirt designs. While this method provides high-quality prints, we do not offer a lifetime guarantee for the printing. Normal wear and tear over time is to be expected.

How to File a Return or Refund Request

1. Contact Us: Reach out to our customer service team at support@bazaarpa.com or through chat within 20 days of receiving your product.
2. Provide Details: Include your order number, a detailed description of the issue, and any necessary evidence (photos, documents).
3. Wait for Approval: Our team will review your request and get back to you within 2 days.

Address Issues

Please ensure that you provide the correct shipping address when placing your order. We are not responsible for delays or non-delivery due to incorrect addresses provided by customers.

Replacement and Refund Process

• Replacement: If your return request is approved, we will send you a replacement product at no additional cost.
• Refund: If a replacement is not feasible, we will issue a refund to your original payment method.

If you have any questions about our refund and return policy, please contact us at support@bazaarpa.com